![]() However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I did take a picture of the plastic tab as proof.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. Good customer service was not offered here and she made me feel like I was in the wrong for saying I had something in my food. To me this was very nasty, it could have been on the floor, no telling where this came from. I didn't want to alarm the other customers so I left with only a partial refund, no apology or concern. Clarissa only refunded the nachos which is fine but my entire bill should have been compensated in an apology offered. I went up there to show and she then advise it doesn't look familiar and offered to make my food again, I declined of course then some guy took the plastic tab to someone in the back with a slight smirk on his face. I called the store to advise what I just experienced, the person I got was Clarissa the manager on duty which didn't seem to care but she told me to come in so she could look at it. I pulled out a piece of plastic which appeared to be what someone peeled off an outlet or newly cellphone packaging. It was kinda of shiny so it caught my attention. I ordered nachos and there was a plastic peel tab towards the middle when I went to grab a nacho. ![]() I went to Tijuana flats located at 7860 US Hwy 19 N on 5/3/22.
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